Responsible Gaming
Gaming Should Be Entertainment
At Vegas Hero, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or watching live sports. It should never be considered as a way to earn money or solve financial problems. Please gamble within your means and only spend what you can afford to lose.
Age Verification
Vegas Hero is only available to individuals aged 18 years or older in the United Kingdom, or the legal gambling age in your jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age to gamble, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Constantly thinking about gambling, even when not actively gambling
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding or lying about the extent of your gambling
- Neglecting family, friends, work, or education due to gambling
- Using gambling to escape problems or emotional distress
- Difficulty controlling the amount of time or money spent gambling
- Borrowing money or getting into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Repeatedly unsuccessful attempts to cut back or stop gambling
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Controls
Vegas Hero provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Session Time Limits: Set a maximum duration for each gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from Vegas Hero for a period of your choosing
We encourage you to use these tools as part of your responsible gambling strategy.
Support & Help Resources
If you or someone you know needs support with problem gambling, please contact one of the following organisations:
United Kingdom
- GamCare – Free counselling, support, and resources for problem gamblers and their families
www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk - Gamblers Anonymous – Free peer support and meetings across the UK
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS-funded specialist treatment
Tel: 020 7054 2345
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 (free and confidential) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you are struggling with problem gambling, please reach out for support today. Help is available, and there is no shame in seeking it. Contact one of the organisations listed above, or speak to someone you trust. Your wellbeing is our priority.
Remember: gambling should be fun. If it's no longer enjoyable or is causing you harm, it's time to seek help.